Membership terms
Updated July 3, 2024
By purchasing or signing up for any membership with Zata Soul Healing (i.e., Zata LLC, herein "Zata"), you acknowledge, understand, and agree to these Membership Terms. Please review our Services Terms, our site’s Terms of Use, and Privacy Policy, which also govern your participation in services offered by Zata.
Zata offers recurring memberships for our group classes, 1:1 services, and space rentals. Membership fees may be subject to tax and are non-refundable except as expressly set forth in these Membership Terms.
You'll need a valid account on zatasoul.com and its integrated third-party scheduling and payment software and a current, valid payment method to sign up and to pay for a membership. You can change your default Autopay payment method from within the FitDegree app.
Except as otherwise disclosed at the time of enrollment, all memberships continue month-to-month unless cancelled at least 48 hours prior to your next charge. Unused sessions do not carry forward to future months. Unless you notify us before a charge that you want to cancel or do not want to auto renew, you understand your membership will automatically continue and you authorize us (without notice to you, unless required by applicable law) to collect the then-applicable fee and any applicable taxes, using any payment method we have on record for you.
You may cancel your membership or disable Autopay by contacting membership@zatasoul.com. 48-hour notice is required to cancel your next automatic payment, otherwise cancellation will take effect the following billing cycle. Disabling Autopay means you will continue to enjoy benefits of your membership through the end of the current billing period, and your payment method will not be charged again. Membership fees are non-refundable unless a charge occurred after you gave notice to cancel or disable Autopay at least 48 hours prior to that billing date.
If all payment methods we have on file for you are declined for payment of your membership fees, your membership will be canceled unless you provide us with a new payment method. If you provide us with a new payment method and are successfully charged before your membership is canceled, your new membership period will be based on the original renewal date and not the date of the successful charge.
Free trials and promotions: We may offer free trial or promotional memberships to eligible customers from time to time. We consider your free or paid membership history with us when determining whether you're eligible for a free trial or promotion. At the end of any free trial period, or any applicable promotional period, your membership will be automatically converted to the applicable paid membership plan. If you don't want to convert to a paid membership, you can cancel or disable auto-renewal up to 48 hours prior to the end of the free trial or pre-paid period by contacting us at mailto:memberships@zatasoul.com. Disabling Autopay during a free trial means you will continue to enjoy benefits through the end of the free trial period, and your payment method will not be charged.
We may change these Membership Terms, the fees or any aspect of our membership programs at any time and in our discretion by posting the revised terms on the zatasoul.com website. Your continued use of your membership we change these Terms constitutes your acceptance of the changes. If you do not agree to any changes, you must cancel your membership.
We may terminate your membership (including any free trial or preview) at our discretion without notice. If we do so, we will give you a prorated refund (if applicable). However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates any applicable law or terms of use, involves fraud or misuse of the membership, or is harmful to our interests or another customer. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.
Disputes. Any dispute or claim arising from or relating to these Terms or your membership is subject to the dispute resolution, governing law, disclaimer of warranties, limitation of liability, and all other terms in the Services Terms and Terms of Use.